PRIVACY POLICY

TODDLER SLEEP RESCUE
Cherie Johnson, MOT, OTR/L | Certified Pediatric Sleep Coach
Pediatric Occupational Therapist
PRIVACY POLICY
Effective Date: March 1, 2026 | Last Updated: February 25, 2026
At Toddler Sleep Rescue we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your personal data. By using our website or purchasing our services you agree to the terms of this Privacy Policy.
1. WHAT INFORMATION DO WE COLLECT?
Information You Provide Directly:
Name and email address when signing up for our email list or purchasing a product
Payment information processed securely through Stripe — we never store your credit card details
Information about your child including age, sleep patterns, daily schedule and developmental history provided through our sleep intake questionnaire
Communications you send us via email
Information Collected Automatically:
Basic website usage data such as pages visited and time spent on site
Device and browser information
IP address
Note: We do not currently use Google Analytics. If we add website tracking tools in the future this policy will be updated accordingly.
2. HOW DO WE PROCESS YOUR INFORMATION?
We use your information to:
Deliver the products and services you purchase
Create your personalized sleep plan
Communicate with you about your order or coaching support
Send you helpful sleep tips and updates via email if you have subscribed to our mailing list
Respond to your questions and support requests
Improve our services and website
Comply with legal obligations
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
Contract: We process your information to fulfill the services you have purchased.
Consent: We send marketing emails only to those who have opted in. You may unsubscribe at any time.
Legitimate Interests: We may use basic analytics to improve our website and services.
Legal Obligation: We may process information when required to comply with applicable law.
4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
We do not sell your personal information. We only share your information with trusted third-party service providers necessary to operate our business:
Stripe — secure payment processing
Calendly — appointment scheduling
MailerLite — email marketing and list management
Zoom — video consultations
Gumroad — digital product delivery
Each of these providers has their own privacy policy and data protection practices. We share only the minimum information necessary for them to perform their services.
We may also disclose your information if required by law or to protect the rights and safety of our clients or business.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
Our website may use basic cookies to ensure proper functionality. Cookies are small text files stored on your device that help us remember your preferences and improve your experience.
We do not currently use advertising cookies or third-party tracking tools. If this changes we will update this policy and provide appropriate notice.
You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
Toddler Sleep Rescue is based in Florida, USA. Our third-party service providers including MailerLite, Stripe, Calendly and Zoom may store or process data in other countries. These providers maintain appropriate data protection standards.
By using our services you consent to your information being processed in the United States and potentially other countries where our service providers operate.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
Purchase records and sleep plans: retained for a minimum of 3 years for business and legal purposes
Email list subscribers: retained until you unsubscribe
Intake questionnaire responses: retained for the duration of our coaching relationship and up to 1 year afterward
General correspondence: retained for 1 year
When information is no longer needed we securely delete or anonymize it.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
We take reasonable measures to protect your personal information including:
Using secure, encrypted payment processing through Stripe
Password-protected accounts and systems
Limiting access to personal information to only what is necessary
Using reputable third-party providers with strong security practices
However no method of transmission over the internet is 100% secure. While we strive to protect your information we cannot guarantee absolute security.
9. DO WE COLLECT INFORMATION FROM MINORS?
Our services are designed for parents and caregivers of toddlers ages 18 months to 4.5 years. We collect information about children only as provided by their parent or legal guardian through our sleep intake questionnaire for the sole purpose of creating a personalized sleep plan.
We do not knowingly collect personal information directly from children. We do not market to children. If you believe we have inadvertently collected information from a minor without parental consent please contact us immediately at [email protected].
10. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your location you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing emails at any time by clicking unsubscribe
Request a copy of your data in a portable format
To exercise any of these rights please contact us at [email protected]. We will respond within 30 days.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Some browsers have a Do-Not-Track feature that signals to websites that you do not want your browsing activity tracked. We currently do not respond to Do-Not-Track signals as there is no consistent industry standard for handling them. If this changes we will update this policy accordingly.
12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Florida residents and other US residents may have additional privacy rights depending on applicable state law. These may include the right to know what personal information is collected, the right to delete personal information and the right to opt out of the sale of personal information.
We do not sell personal information. To exercise any applicable rights please contact us at [email protected].
13. DO WE MAKE UPDATES TO THIS POLICY?
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes we will update the date at the top of this policy and post the updated version on our website.
We encourage you to review this policy periodically. Continued use of our website or services after updates are posted constitutes acceptance of the revised policy.
14. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions, concerns or requests regarding this Privacy Policy please contact us:
Cherie Johnson, MOT, OTR/L
Certified Pediatric Sleep Coach
Pediatric Occupational Therapist
Toddler Sleep Rescue
[email protected]
toddlersleeprescue.com
Miami, Florida, USA
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?
You have the right to review, update or request deletion of the personal information we hold about you. To make a request please email [email protected] with the subject line "Data Request" and include your full name and the email address associated with your account.
We will respond within 30 days and will verify your identity before processing any request. Some information may be retained as required by law or for legitimate business purposes even after a deletion request.
By using toddlersleeprescue.com or purchasing our services you acknowledge that you have read and understood this Privacy Policy.